Terms of service

Welcome to studio rouffaer! The terms “we”, “us” and “our” refer to studio rouffaer. studio rouffaer operates this shop and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). studio rouffaer is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, including any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and address topics such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you may not access or use our Services.

ARTICLE 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in the state or province in which you reside, and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including visiting or browsing our online stores or purchasing products or services offered by us, we may ask you to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account login credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.


ARTICLE 2 – OUR PRODUCTS

We strive to provide the most accurate descriptions of our products and services in our online stores. However, please note that product colors and appearance may differ from how they appear on your screen, depending on the type of device used and its settings and configuration.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or match the depiction or description in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products offered per person, per geographic region, or per jurisdiction on a case-by-case basis.


ARTICLE 3 – ORDERS

By placing an order, you make an offer to purchase. studio rouffaer reserves the right to accept or reject your order at its sole discretion for any reason. Your order is only accepted once it has been confirmed by studio rouffaer. Payment must be received and processed before your order is accepted.

Please review your order carefully before submitting it. Once an order has been accepted, studio rouffaer may not be able to honor a cancellation request. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided during checkout.

Returns or exchanges are only permitted in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.


ARTICLE 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs duties, or import fees.

Prices displayed in our online stores may differ from prices in physical stores or in stores operated by third parties. From time to time, we may offer promotions that are subject to separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address and credit card details, so that we can complete transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are authorized to use the credit card; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges incurred at the prices displayed, including shipping, handling, and applicable taxes.


ARTICLE 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times provided are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Ownership and risk of loss transfer to you once the products are handed over to the carrier.


ARTICLE 6 – INTELLECTUAL PROPERTY

The Services, including but not limited to all trademarks, branding, text, displays, images, graphics, product reviews, video and audio content, and the design, selection, and arrangement thereof, are owned by studio rouffaer, its affiliates, or licensors and are protected by U.S. and international intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Nothing in these Terms grants you any license or rights to any intellectual property of studio rouffaer, Shopify, or any third party, except as expressly stated. Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved.

The name, logo, product names, service names, design elements, and slogans of studio rouffaer are trademarks of studio rouffaer or its affiliates or licensors. Shopify’s name and branding are trademarks of Shopify. All other trademarks appearing in the Services belong to their respective owners.


ARTICLE 7 – OPTIONAL TOOLS

You may be given access to third-party tools through the Services. We do not monitor or control these tools.

You acknowledge and agree that such tools are provided “as is” and “as available,” without warranties or representations of any kind. We are not liable for any damage arising from your use of optional third-party tools.

Your use of optional tools is entirely at your own risk, and you are responsible for reviewing and agreeing to the applicable third-party terms.

Future features or tools added to the Services will also be subject to these Terms.


ARTICLE 8 – THIRD-PARTY LINKS

The Services may contain materials or links to third-party websites. We are not responsible for evaluating the content or accuracy of third-party materials or websites.

Accessing third-party websites is at your own risk. We are not liable for any harm related to your use of third-party websites or your purchase or use of third-party products or services. Complaints regarding third-party products or services should be directed to the relevant third party.


ARTICLE 9 – RELATIONSHIP WITH SHOPIFY

[NOTE FOR MERCHANTS: This section accurately describes Shopify’s relationship with your store and must not be removed or altered.]

studio rouffaer uses Shopify to provide the Services. However, all sales and purchases are conducted directly between you and studio rouffaer. By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and studio rouffaer. You expressly release Shopify and its affiliates from any claims or liabilities arising from your purchases or transactions.


ARTICLE 10 – PRIVACY POLICY

Personal information collected through the Services is governed by our Privacy Policy. Certain information may also be subject to Shopify’s Privacy Policy. By using the Services, you confirm that you have read the applicable Privacy Policies.

Shopify collects and processes personal information to provide and improve the Services. Information submitted through the Services may be shared with Shopify and third parties, potentially located in other countries. Please refer to our Privacy Policy for more information.


ARTICLE 11 – FEEDBACK

If you submit ideas, suggestions, feedback, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use.

You represent that you own or have the necessary rights to the Feedback and that it complies with these Terms. We are under no obligation to keep Feedback confidential, pay compensation, or respond to Feedback.

We may remove Feedback deemed unlawful, offensive, or in violation of these Terms, but are not obligated to do so. You are solely responsible for your Feedback and its accuracy.


ARTICLE 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information in the Services may contain errors or inaccuracies relating to product descriptions, pricing, promotions, shipping costs, or availability. We reserve the right to correct such errors and to cancel orders if information is inaccurate, at any time and without prior notice.


ARTICLE 13 – PROHIBITED USE

You may use the Services only for lawful purposes. Prohibited activities include, but are not limited to, violating laws, infringing intellectual property rights, harassing others, submitting false information, sending spam, impersonating others, introducing malware, or interfering with the security or functionality of the Services.

We reserve the right to suspend or terminate your account for violations of these Terms.


ARTICLE 14 – TERMINATION

We may terminate this agreement or your access to the Services at any time without notice. You remain liable for all amounts due up to the date of termination.

Certain provisions, including intellectual property, feedback, disclaimers, liability limitations, and indemnification, will survive termination.


ARTICLE 15 – DISCLAIMER OF WARRANTIES

Information provided through the Services is for general informational purposes only and is provided “as is” and “as available,” without warranties of any kind. Use of the Services is at your own risk.

Some jurisdictions do not allow certain warranty disclaimers, so this section may not fully apply to you.


ARTICLE 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, studio rouffaer and its affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products.


ARTICLE 17 – INDEMNIFICATION

You agree to indemnify and hold harmless studio rouffaer, Shopify, and their affiliates from any claims or liabilities arising from your violation of these Terms or your use of the Services.


ARTICLE 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect.


ARTICLE 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any right does not constitute a waiver. These Terms constitute the entire agreement between you and us and supersede prior agreements.


ARTICLE 20 – ASSIGNMENT

You may not assign these Terms without our written consent. We may assign these Terms without notice.


ARTICLE 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which studio rouffaer has its principal place of business.


ARTICLE 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.


ARTICLE 23 – CHANGES TO TERMS

You can review the most current version of the Terms at any time on this page. Continued use of the Services after changes constitutes acceptance.


ARTICLE 24 – CONTACT INFORMATION

Questions about these Terms should be sent to:

studio rouffaer
lisa@studiorouffaer.com
(KVK): 94 73 41 27